Sustainability

At Lomas del Volcán, sustainability is a fundamental pillar of our operation. We recognize our responsibility towards the environment we coexist in and are committed to continuously maintaining and improving our impact in environmental, sociocultural, and economic areas. We strive to contribute positively to our community and the environment by minimizing or eliminating any negative impacts from our activities. Our Sustainability actions:

Environmental

• We have implemented a reforestation project where we plant native trees, contributing to:
• Biodiversity protection by creating habitats for various local species.
• Carbon dioxide capture, helping to combat climate change.
• Conservation of water resources through the regulation of the water cycle and the prevention of erosion.
• Ecosystem restoration to return to nature what belongs to it.

Would you like to participate? Sign up for our reforestation events when you check in and help us make a difference!

• We measure our greenhouse gas emissions to reduce and offset our carbon footprint.
• We have implemented programs for the efficient use of water and energy, optimizing their consumption and reducing waste in our daily operations.
• We strive to properly sort and manage solid waste, always prioritizing the reduction of waste generation.
• We are part of the "Ruta Eléctrica La Fortuna" (La Fortuna Electric Route), an initiative to promote the use of electric vehicles by offering charging points at our facilities and supporting sustainable mobility.
• We are signatories of the Code of Conduct for the protection of children and adolescents from commercial sexual exploitation in tourism, implementing detection and reporting protocols.
• We work with suppliers who share our commitments to sustainability, promoting responsible consumption and production in all our operations.

Sociocultural

• We provide fair and dignified employment opportunities for local community members, continuously improving working conditions and ensuring the well-being of our employees.
• We support initiatives that improve infrastructure, recreation, health, and safety in our community.
• We promote gender equity by ensuring equal opportunities within our team.
• We encourage cultural and artistic activities that respect and protect the sociocultural heritage of the region.
• We actively collaborate with local tourism companies and organizations in La Fortuna to promote sustainable practices and protect our destination.

How can you help?

• Avoid buying water in plastic bottles and use a reusable bottle. You can refill it at our facilities.
• Separate your waste at designated recycling points.
• Turn off the lights and unplug electrical devices when not in use.
• Turn off the tap while soaping up in the shower.
• Join our reforestation events and contribute to environmental protection.
• Respect wildlife—do not interact invasively with animals. At the hotel, we do not capture or keep protected or endangered species in captivity. Use #StopAnimalSelfies in your posts with wildlife.
• Respect local cultures when visiting communities. Learn from them, do not impose your beliefs or try to change their way of life.
• Buy local products to support the local economy.
• Comply with local laws and regulations, respect human rights, and protect children from exploitation.
• Support community projects aimed at the sustainable development of the destination.
• Take only memories and ethical photos—no fragments of protected cultural artifacts.
• Share honest travel stories and promote positive experiences that encourage responsible tourism.
• When visiting Protected Areas, remember that smoking and plant extraction are prohibited. Walk quietly and without sound devices, respect infrastructure, do not damage or vandalize, do not consume alcohol or drugs, walk only on designated trails, do not feed the animals, and respect all signs and local regulations.